Terms of service

📜 Terms & Conditions – Trendvoryx

Welcome to Trendvoryx. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

🛍️ General Information

This website is operated by Trendvoryx. Throughout the site, the terms “we”, “us” and “our” refer to Trendvoryx. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.

We reserve the right to update, change or replace any part of these Terms at any time.

✅ Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under supervision of a parent/guardian
  • You will provide accurate and complete information when placing an order

🧾 Products & Services

  • We sell household utility products, small appliances, and lifestyle items
  • Product images are for illustration purposes only; slight variations may occur
  • We reserve the right to limit or discontinue products at any time

💳 Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise
  • We reserve the right to change pricing at any time without notice
  • We accept payments via secure payment gateways (UPI, cards, net banking, etc.)

For Cash on Delivery (COD):

  • Orders may be confirmed via phone or SMS before dispatch
  • We reserve the right to cancel COD orders if verification fails

🚚 Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and logistics
  • We are not responsible for delays caused by courier partners or unforeseen circumstances
  • Customers must provide accurate shipping details; we are not liable for incorrect addresses

🔁 Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

We reserve the right to:

  • Reject returns that do not meet our policy conditions
  • Deduct shipping or handling fees where applicable

⚠️ Product Usage & Liability

  • Our products are intended for general household use only
  • Customers must follow all usage instructions provided with the product
  • Trendvoryx is not responsible for:
    • Damage caused by misuse or improper handling
    • Indirect or incidental damages arising from product use

🔒 Intellectual Property

  • All content on this website (text, images, logos, design) is the property of Trendvoryx
  • Unauthorized use, reproduction, or distribution is strictly prohibited

🚫 Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, disrupt, or interfere with site functionality
  • Provide false or misleading information

📉 Limitation of Liability

Trendvoryx shall not be liable for:

  • Any direct, indirect, or incidental damages resulting from the use of our website or products
  • Losses caused by delays, service interruptions, or third-party services

🧾 Order Cancellation

We reserve the right to cancel orders if:

  • Product is out of stock
  • Payment is not completed or verified
  • Suspicious or fraudulent activity is detected

Customers may request cancellations within a limited time before dispatch.

🔐 Privacy

Your personal information is handled according to our Privacy Policy.

⚖️ Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.

📩 Contact Information

For any questions regarding these Terms & Conditions:

🛡️ Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.